When you are asked to take on a task that you do not feel is possible, your instinct might be to say “no” and explain why. A more effective approach is instead to shift from “No Because…” to “Yes and here is the impact of that.”
I’ve spoken with some leaders who struggle with pushing back on things or feel like they are constantly pushing back on everything. You can even end up in situations where people feel that someone is not being a team player because of how they push back. It is possible to push back effectively but remain a team player simply by adjusting your communication.
Instead of focusing on why you cannot do something, focus on what it means to do it. This puts you in the posture of cooperation and looks at the impact and cost of this request. For example, let’s say you are swamped with a high-profile project and are assigned a new task. Your response can be, yes, I can take on this new work, but it means I will not be able to complete the other priority project on time.
Following this method demonstrates that you are focused on finding a solution instead of creating problems, and builds trust with those around you. So next time you have to say no, try saying yes instead.